Article 1: Acceptance of the general terms and conditions of sale
All commercial transactions between BbyB and the customer are governed by these general terms and conditions. In the absence of written, expressly deviating special terms and conditions, the contractual relationships between BbyB and the buyer are exclusively governed by these general terms and conditions to the exclusion of the general and / or special terms and conditions of the buyer, even if these stipulate that they are the only ones. The possible invalidity of one or more stipulations from these general terms and conditions does not affect the applicability of all other clauses. BbyB reserves the right to change the provisions of these general terms and conditions.
Article 2: Orders.
Every order placed with BbyB is final and irrevocably binds the buyer. In principle, an order that has been validated via a payment order cannot be canceled. BbyB is forced to do so because the ordered products are tailor-made. Any order implies acceptance of the general terms and conditions of sale by the buyer, who confirms that he knows and accepts them.
Article 3: Prices.
De prijslijsten van BbyB die van kracht zijn op de datum van de levering aan de koper zijn geldig. De opgegeven prijzen van de aangeboden goederen zijn louter indicatief. Een offerte voor één bestelling geldt niet automatisch voor volgende bestellingen. In België zijn de prijzen van BbyB (behoudens anders vermeld) exclusief BTW en exclusief leverings-, vervoers-, verzekerings- en administratiekosten. BbyB behoudt zich het recht voor om, binnen de wettelijke grenzen, tijdens de duur van de overeenkomst haar prijzen aan te passen aan de evolutie van haar vaste en/of variabele kosten ten gevolge van de wijziging van de structuur ervan (grondstoffen, lonen, energie, wijziging in de wet en veiligheidsmaatregelen).
Article 4: Delivery - Transfer of risk - Transport.
The delivery conditions indicated by BbyB are only indicative. A late delivery cannot give rise to any compensation of any kind or to cancellation of an order. Each delivery takes place ex factory BbyB unless otherwise stipulated on the invoice. All costs of receiving the goods are at the expense of the customer. From this point on, the full risk of the goods passes to the buyer. If the buyer refuses delivery, BbyB has the right to demand payment of the transport and storage costs, as well as other expenses and damage caused by this refusal. In case of delivery to the customer, the goods always travel at the risk of the customer. Delay in delivery can never give rise to a fine, compensation, replacement or dissolution of the agreement at the expense of BbyB. Changes to the order will void the predetermined delivery terms.
Article 5: Complaints.
Complaints about visible defects must, under penalty of forfeiture, be notified to BbyB on the day of delivery by fax or email, with confirmation by registered letter. Complaints about hidden defects must, under penalty of forfeiture, be brought to the attention of BbyB no later than two days after their discovery by the buyer by fax or email, with confirmation by registered letter. No complaint gives the buyer the right to withdraw from his payment obligations. Moreover, any claim to indemnification lapses in the event of processing, modification by the customer or by third parties or in the event of abnormal or extraordinary use or resale of the sold goods.
Artikel 6: Afwezigheid recht op herroeping.
Klachten over zichtbare gebreken moeten op straffe van verval op de dag van de levering per fax of per email, met Overeenkomstig artikel VI.53 van de wet van 21 december 2013 en artikel 47 § 4 6° van de wet van 6 april 2010 betreffende marktpraktijken en consumentenbescherming is het recht op herroeping uitgesloten voor contracten die op afstand worden gesloten via de website www.bbyb.be.
Artikel 7: Overmacht.
In case of force majeure, BbyB can either suspend the execution of the agreement or terminate the agreement in whole or in part with immediate effect without any compensation. The following are considered as force majeure: strike, lock-out, bad weather, defects in machines, fire as well as any shortcoming of suppliers or subcontractors. In general, force majeure will be any circumstance beyond the control of BbyB that prevents the normal performance of the agreement by BbyB or requires disproportionate efforts.
Artikel 8: Betaling.
All invoices are payable on the due date stated on the invoice. Under no circumstances may the buyer invoke set-off. In the event of non-payment of an invoice on its due date, default interest of 1% per started month and a fixed compensation of 10% of the invoiced amount with a minimum of 50 EUR per invoice are owed by operation of law and without notice of default, without prejudice to BbyB's right. to claim compensation for the actual damage suffered. Failure to pay an invoice on the due date gives BbyB the right to suspend any delivery until full payment has been made. The same applies in the event of imminent bankruptcy, judicial or amicable dissolution, application for judicial composition, suspension of payment, as well as any other fact indicating the customer's insolvency. In the event of continued default of the customer with regard to his payment obligations, for whatever reason, BbyB reserves the right to dissolve the agreement free of charge and without notice or judicial intervention by means of a simple registered mail addressed to the customer.
Artikel 9: Aansprakelijkheid.
Under no circumstances will BbyB be liable for indirect damage (including loss of profit, loss of turnover or increase in costs) caused by any contractual or extra-contractual error on the part of BbyB. In addition, the liability of BbyB will in any case be limited, except in case of intent, to the replacement or refund of defective goods, without BbyB being obliged to pay higher compensation.
Artikel 10: Eigendomsvoorbehoud.
The goods remain the property of BbyB as long as their price has not been paid in full by the buyer. BbyB reserves the right to reclaim the goods from whomever they may be.
Artikel 11: Copyright.
Subject to legal exceptions, the plans, documents, folders, posters, concepts, websites designed by BbyB may - in whole or in part, be reproduced, translated, adapted or stored in any form or in any way, nor may content thereof, in whole or in part, communicated in part, or passed on to the public in any form or by any means without the prior written consent of BbyB. In the event of non-compliance with this obligation, the customer is ipso jure and without notice of default due to BbyB compensation of EUR 5,000 per infringement, without prejudice to its right to claim higher compensation.
Artikel 12 : Privacy en persoonsgegevens van de klant.
BbyB can include personal data provided by the customer in an automated data file. These data will be used for the purpose of conducting information or promotional campaigns in connection with the services and / or products offered by BbyB in the context of the contractual relationship between the customer and BbyB. BbyB can exchange this information with affiliated companies. The customer can always request communication and correction of his data free of charge. If the customer no longer wishes to receive commercial information from BbyB, the customer must inform BbyB of this.
Artikel 13: Toepasselijk recht – Bevoegdheid.
Belgian law applies. In the event of a dispute, only the courts of Antwerp are competent.